We offer an unrivalled customer care team who can ensure your workplace's washroom facilities meet all current legal requirements, as well as improve the overall image of your washrooms for your staff and visitors. An extensive range of modern products and washroom services to suit all budgets, including a reliable and discreet sanitary disposal service with service frequencies to meet your individual needs and requirements
Prestige Hygiene Services has achieved the Safecontractor accreditation for the last 13 consecutive years. Safe Contractor is a leading health and safety pre-qualification assessment scheme for many companies.
Our service technicians have undergone online health and safety training, which is ROSPA accredited and includes learning about all potential hazards within the workplace environment including slips, trips and falls.
We currently hold an accreditation from IOSH in Managing Safely.Â It brings managers up to speed on the practical actions they need to take to handle health and safety in their teams.
GDPR - Our commitment> to our clients: The General Data Protection Regulations (GDPR) came into force on the 25th May 2018 with a view to strengthening and unifying data protection. GDPR is specifically aimed at protecting personal data.
Data we hold In order to provide the service our clients expect from us, we have to hold data related to your business and this will include contact name/s, contact telephone number, contact email address and contact invoice and / or service address details. We do not share these details with anyone outside your organisation or outside of Prestige Hygiene Services Ltd.
How we use your data We only use client data to support our clients. We will never sell your data, nor share with any Third-Party marketing or sales agency. All client data is held at our office - Unit 3 (site 1), Northbridge Road, Berkhamsted HP4 1EF. We will use your data to keep you informed about the service/s you are contracted for or advise you of any service issues that may arise during your contract.
Consent We do not use your data for anything other than providing you with the washroom hygiene service/s that you require. By entering into a contract with Prestige Hygiene Services Ltd we accept this as approval to use your data as we do to provide the service/s that you require. Prestige Hygiene will never take more data than is necessary to fulfil its contractual obligations.
End of contract At the termination of any contract, Prestige Hygiene will cease processing data for the client and all held data will be deleted.
Conclusion As a valued client, you are always welcome to discuss our policy in further detail - our Directors Eric Hamilton and Kirsty Hamilton will be happy to personally discuss any queries with you that you may have in the future - our office telephone number is 0845 609 0106.
eco-friendly - We take our responsibility to be as eco-friendly as we possibly can here at Prestige Hygiene Services. Not only is our disposal technique extremely sustainable and the most environmentally friendly process currently available - we are always taking measures to ensure that all of our washroom products are extremely compliant with all environmental legislations.
Choosing our suppliers in this sense is massively important to us. It's vital that our suppliers have a similar company ethos when it comes to looking after the environment and are constantly looking at ways themselves that could make their products greener.
Ways in which we look to be greener ourselves include the following: - All plastic and cardboard used within the company is recycled locally. We recycle the batteries used within our products such as air fresh units and urinal sanitisers and the air fresh refills are brought back from the client's site to the office and recycled locally.
Sustainability is of the upmost importance to us at Prestige Hygiene Services and I am pleased to confirm that all of the sanitary, nappy and clinical waste that we collect from our client's sites is transported to the Grundon Waste site in Knowl Hill.
The waste is loaded into a hydroclave and goes through a high temperature sterilisation process, which renders the waste safe and non-infectious. The residue waste is transferred to the Energy from Waste Facility at Slough and then incinerated thus producing electricity. Energy recovery has a major part to play within the Waste Hierarchy. Once the preferred options of waste reduction, re-use and recycling have been exhausted, Energy from Waste is one of the best available techniques for the recovery of residual energy from the waste that remains.
Energy from Waste facilities divert huge volumes of waste from landfill. They also generate substantial amounts of power, helping to reduce our dependence on imported fossil fuels. In so doing, they make a vital contribution to both the sustainable energy generation capacity and the energy security of the UK.
The Lakeside Energy from Waste (EfW) facility at Colnbrook, Slough - a joint venture with Viridor, became fully operational in January 2010. The plant is capable of recovering energy from over 410,000 tonnes of residual waste per year from local authorities and businesses. Lakeside EfW generates 37 MW of electricity. A small amount is used to power the plant itself while the vast majority is exported to the National Grid - enough to meet the domestic needs of c.50,000 homes - more than the population of Slough.
100% service guarantee ethos - We can assure the delivery of high-quality products, with impeccable service and are delighted to see how this stance has allowed the business to grow and grow! Our service guarantee is unique as it states that if you don't receive 100% of your annual contracted service visits, then we will refund your FULL annual charge...and that's a promise!
Our customer care team have over 25 years industry experience and are here to guide you when choosing unit design and service frequency. We are also on hand to offer health and safety advice and can prepare site specific documents at no additional charge.
There are no call centres to go through, which can often leave you feeling highly frustrated. When you call Prestige Hygiene Services you can speak directly to one of our Management team for any sales, service or account queries...One of the many benefits of choosing a family run business over a multi-national company - we care!
All Prestige Hygiene Service operatives have undergone online Coronavirus Infection Control courses, which are ROSPA approved.
Covid-19 guidance policies for our service operatives are updated on a monthly basis and conveyed to our staff and clients - site specific risk assessments can be generated, free of charge.
Staff are issued with all necessary PPE including gloves, face masks and use Pursan 70% hand sanitiser prior to entering our client sites as well as after the job is complete.
On time care - We understand the importance of choosing a hygiene service provider that can guarantee that their service visits will take place on time, whether the service visits are scheduled monthly, fortnightly or weekly.
We pride ourselves on be able to offer a reliable service visit to our extensive client base and the inclusion of our unique service guarantee highlights this to any prospective customer.
After being in an unreliable and unprofessional provider for a few years, I was lucky to find Prestige Hygiene Services. The minute I spoke to Kirsty she was professional, friendly and listened to what we needed as a company, and after a number of years using their services, I am pleased to say has remained exactly the same. The company is family run and this shines through with their customer service. I would recommend their services to everyone.
A-Plan Insurance - 17/09/2019